Terms of Service

These Terms of Service ("Terms") are a binding agreement between you and Aptvy ("Aptvy", "we", "us", or "our") governing your access to and use of our scheduling and booking software, website, booking pages, and dashboards (together, the "Service"). By creating an account, booking an appointment, or otherwise using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

You must be at least 18 years old, or the age of majority where you live, to create a Business account. If you use the Service on behalf of a business or other organization, you represent that you are authorized to bind that entity to these Terms, and "you" includes that entity. The Service is intended for use within the United States.

Aptvy provides tools that let businesses ("Businesses") publish booking pages, accept appointment requests, manage calendars and availability, maintain waitlists, and send appointment-related communications to their customers ("Customers"). Aptvy provides the software platform only. Aptvy is not a party to the appointment or any transaction between a Business and its Customers, and is not the provider of the services that Businesses offer.

You are responsible for the accuracy of the information you provide and for all activity that occurs under your account. Keep your login credentials confidential, use a strong password, and notify us promptly at the contact email below if you suspect any unauthorized use. We may suspend or terminate accounts that we reasonably believe are compromised, fraudulent, or in violation of these Terms.

If you use Aptvy to run a Business, you agree that you are solely responsible for:

• The services you offer, your pricing, your availability, and the accuracy of your booking page.
• Your own policies for deposits, cancellations, no-shows, rescheduling, and refunds, and for clearly communicating them to your Customers.
• Obtaining any consent legally required before contacting your Customers, including consent to send SMS text messages and marketing communications, and honoring opt-out requests. You are responsible for compliance with applicable laws such as the TCPA, CAN-SPAM, and similar regulations.
• Your handling of Customer personal information in compliance with applicable privacy laws. With respect to your Customers’ booking information, you act as the data controller and Aptvy acts as your processor.
• Complying with all laws, regulations, and professional or licensing requirements applicable to your business.

You will indemnify and hold Aptvy harmless from claims arising out of your services, your communications with Customers, or your failure to meet these responsibilities, as described in the "Indemnification" section.

• A booking submitted through Aptvy is a request until the Business confirms it. A Business may decline, cancel, or reschedule a request, subject to its own policies.
• Aptvy does not currently process payments and is not a payment processor or escrow service. Any deposit, fee, or payment is arranged and handled directly between the Customer and the Business, outside of Aptvy.
• Refunds, charges, deposits, and cancellation or no-show fees are determined and administered solely by the Business. Aptvy is not responsible for, and does not mediate, payment or refund disputes between a Business and a Customer.
• Customers are responsible for providing accurate contact and booking details and for reviewing the Business’s policies before booking.

By creating an account or submitting a booking, you agree that Aptvy and the relevant Business may send you transactional messages necessary to operate the Service, such as confirmations, reminders, review requests, and account notices, by email and, where you have provided a phone number and opted in, by SMS. Message and data rates may apply to SMS. You can reply STOP to opt out of SMS and use the unsubscribe link to opt out of marketing email; you may still receive essential transactional messages.

You agree not to:

• Use the Service for any unlawful, fraudulent, deceptive, or abusive purpose.
• Send spam, harass others, or send communications without the consent required by law.
• Upload or transmit malware, or attempt to gain unauthorized access to the Service, other accounts, or our systems.
• Interfere with or disrupt the integrity or performance of the Service, including probing, scanning, or testing for vulnerabilities without our written permission.
• Reverse engineer, copy, resell, or create derivative works from the Service except as permitted by law.
• Infringe the intellectual property, privacy, or other rights of others.

The Service, including its software, design, and the Aptvy name and logo, is owned by Aptvy and its licensors and is protected by intellectual-property laws. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for its intended purpose. You retain ownership of the content you submit (for example, your business profile, services, and Customer records). You grant Aptvy a limited license to host, process, and display that content solely to operate and provide the Service to you.

The Service relies on third-party providers (such as hosting, database, email, and SMS providers) and may link to third-party websites or services. We are not responsible for the availability, content, or practices of third parties, and your use of them may be subject to their own terms and policies.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT MESSAGES (INCLUDING REMINDERS) WILL ALWAYS BE DELIVERED ON TIME. YOU USE THE SERVICE AT YOUR OWN RISK.

TO THE FULLEST EXTENT PERMITTED BY LAW, APTVY AND ITS OFFICERS, EMPLOYEES, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOST PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATING TO YOUR USE OF (OR INABILITY TO USE) THE SERVICE. APTVY’S TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID APTVY FOR THE SERVICE IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100). SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THESE MAY NOT APPLY TO YOU.

You agree to indemnify, defend, and hold harmless Aptvy and its officers, employees, and suppliers from and against any claims, damages, liabilities, losses, and expenses (including reasonable legal fees) arising out of or related to your use of the Service, your content, your services or communications as a Business, or your violation of these Terms or applicable law.

You may stop using the Service at any time, and a Business owner may request account deletion. We may suspend or terminate your access if you violate these Terms, if required by law, or to protect the Service or its users. Provisions that by their nature should survive termination (including intellectual property, disclaimers, limitation of liability, indemnification, and governing law) will survive.

We may modify or discontinue features of the Service, and we may update these Terms from time to time. When we make material changes, we will revise the "Last updated" date above and, where appropriate, provide additional notice. Your continued use of the Service after changes take effect means you accept the revised Terms.

These Terms are governed by the laws of the State of Florida, United States, without regard to its conflict-of-laws rules. Before filing a formal claim, you agree to first contact us at the email below so we can try to resolve the matter informally. Any dispute that cannot be resolved informally will be subject to the exclusive jurisdiction of the state and federal courts located in the State of Florida, United States, and you consent to venue and personal jurisdiction there.

Questions about these Terms can be sent to us at kuceradesigns@gmail.com.